<p>Velocity's customer service counter is located on level 1 (in front of Cotton On) and is open daily from 10:00am to 9:30pm. For enquiries, please call our customer service counter at 6358 0700 or email us at admin@velocitynovena.com<br /><br /><strong>Automated Teller Machines (ATMs) </strong><br />UOB ATMs are conveniently located on level 1 outside UOB Bank, next to the escalator from the MRT. POSB ATM and AXS machine are located at the MRT level.</p>